Privacy Policy
1. Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information
- Payment information
- Booking history and preferences
- Communication records
2. How We Use Your Information
We use the collected information for:
- Processing your bookings and payments
- Communicating with you about your bookings
- Improving our services
- Sending you marketing communications (with your consent)
Refund Policy
Cancellation and Refunds
Our refund policy is designed to be fair and transparent:
- Cancellations made 24 hours before the booking: Full refund
- Cancellations made less than 24 hours before: No refund
- Weather-related cancellations: Credit for future booking
Terms and Conditions
1. Booking and Payment
By making a booking with Courtyard, you agree to:
- Provide accurate booking information
- Pay the full amount for your booking
- Arrive on time for your scheduled session
- Follow our facility rules and guidelines
2. Facility Usage
Users must:
- Wear appropriate footwear
- Follow safety guidelines
- Respect other players
- Maintain facility cleanliness
Delivery Policy
Digital Services
As a service-based business, we provide:
- Immediate booking confirmations via email
- Digital receipts for all transactions
- Online access to booking history